Programme

Tuesday 6 March

At-a-glance

09:00 - 11:30

GENERAL SESSION: DEVELOPMENT & STRATEGY

09:00 - 09:10

Welcome Remarks

Kerry Gumas – President & Chief Executive Officer, Questex LLC

09:10 - 09:25

Interview: New Partners, New Direction

Russell Kett – Chairman, HVS - London Office

In an interview with

Federico J González – President & CEO, Carlson Rezidor Hotel Group

09:25 - 10:15

Spotlight on the Hottest Markets : CEOs Talk Development

CEOs discuss investment opportunities in different regions of the world and where they are focusing their development strategies for the years to come.

In conversation with

Radha Arora – President, Rosewood Hotels & Resorts

David Etmenan – CEO, Novum Hotels

Raúl González – CEO, Barceló

Thomas Magnuson – CEO & Co-Founder, Magnuson Hotels

Pierre-Frédéric Roulot – CEO, Louvre Hotels Group

10:15 - 10:30

Fostering Innovation in Hospitality Development & Management

Alejandro Zozaya – President and CEO , Apple Leisure Group

10:30 - 10:40

Young Leader Award

Presented by:

10:40 - 11:30

Global CEOs Panel: Evolution of the Brands

What is a brand in today’s market? Global CEOs share their views on the role of the brands:

  • How they differentiate?
  • How far can hoteliers move outside their core businesses?
  • What is the right size and mix of a brand portfolio?
  • How much diversification is advisable?


Moderated by

Andreas Scriven – Head of Hospitality & Leisure, Deloitte

In conversation with:

Geoff Ballotti – President and CEO, Wyndham Hotel Group

Keith Barr – CEO, IHG

Sébastien Bazin – Chairman and CEO, AccorHotels

Christopher J. Nassetta – President and CEO, Hilton

Patrick Pacious – President and CEO, Choice Hotels International

11:30 - 12:00

Networking

Coffee Break in the Sponsors' Exhibition

12:00 - 17:30

BREAKOUT SESSIONS

12:00 - 13:00

Breakout: Finance

Investment Strategies: How to Make your Case for a Sound Investment?

Which markets are investors looking at? How do they determine the size and variety of their portfolio? How do they adapt to changing market conditions?

Moderated by:

Bruno Juin – Managing Director , BNP Paribas Real Estate Hotels

In conversation with:

Navneet Bali – Chairman, MEININGER Hotels

Lambis Pahiyiannakis – Director Hotel Group, Barings Real Estate Advisers

Julien Renaud-Perret – Managing Director Hospitality, PAREF

Jochen Schaefer-Suren – Partner, Head of Hotels and Leisure Division, Internos Global Investors

12:00 - 13:00

Breakout: Investment

Resorts: Understanding the Investment Opportunities

With a range of amenities and mixed uses, resorts are a very different proposition from a hotel focusing on beds. This session will look at the key considerations to invest in resorts and ensure successful developments and operations.

Moderated by:

Philip Bacon – Director, Valuations, Planning & Development, Horwath HTL

In conversation with:

Dr. Andreas Andreadis – CEO, LBRI (Sani & Ikos Resorts)

Alex Campbell – Partner, Fieldfisher

Bruno Hallé – Managing Partner, Magma Hospitality Consulting

María Zarraluqui – Global Development Managing Director, Meliá Hotels International Group

12:00 - 13:00

Breakout: Hotel ROI

F&B: Increasing Revenues from Restaurants and Bars

Examining the new restaurant & bar concepts for hotels and what trends to expect in the future. How do hotels integrate F&B into their model successfully? How can they increase profits from F&B offerings?

Moderated by

Sophie Perret – Director, HVS London

In conversation with

Amir Nahai – CEO Food & Beverages, AccorHotels

Bob Puccini – CEO, Puccini Group

MPS Puri – Chief Executive, Nira Hotels & Resorts

12:00 - 13:00

Hotel Tech

Decoding Hotel Technology Trends

A panel of hoteliers look at key hotel tech trends and discuss whether they are likely to invest in them for their company and why. Panellists and the audience will vote on each technology to decide whether they’re worth investing in or not: AI, Robotics, IoT, Virtual front desk, On-property tech, Other.

Moderated by

Michael McCartan – Managing Director for Europe, the Middle East and Africa, Duetto

In converstation with

Julie Fawcett – Managing Director, Qbic Hotels

Marloes Knippenberg – CEO of International Hospitality Development, Kerten Capital

Martin Stegner – Chief Information Officer, Novum Group

Hubert Viriot – CEO , Yotel

12:00 - 13:00

Breakout: Asset Management

Asset Value Enhancement – HAMA

What are the key areas and strategies to increase the value of a hospitality asset? How is the role of the asset manager evolving? What can be learnt from recent examples of successful asset enhancement/redevelopment stories?

Hosted by

Rastko Djordjevic – Board Member, HAMA Europe Chapter

Theodor Kubak – President, HAMA Europe Chapter

12:00 - 13:00

Breakout: Regional Outlook

Asian Investment Trends

International investment from Asian companies and development of hospitality brands continues to make headlines across the world. How are the trends likely to evolve? What will become of Chinese investment? How will it affect the hospitality market in the regional and beyond?

Moderated by

Dr. Joanne Jia – Head of Asia, Christie & Co

In conversation with

Saurabh Chawla – Louvre Hotels Group

Roc Huang – Director and Executive Deputy General Manager, HK CTS

David Ling – Head Strategic Development, CDL Hospitality Trusts

Kenneth Macpherson – CEO, IHG EMEAA

Sanjay Singh – Managing Director, Fico Corporation

12:00 - 13:00

Breakout: Regional Outlook

Middle East & Africa: Market & Trends

Which markets in the Middle East and Africa offer the best investment and development prospects? What key trends are coming on the horizon?

Moderated by

Xander Nijnens – Head of the Hotels & Hospitality for Sub-Saharan Africa, JLL

In conversation with

Tariq Bsharat – Al Marjan Island

Chris Newman – Chief Operating Officer, Emaar Hospitality Group LLC

13:00 - 15:00

Networking

Networking Lunch

15:00 - 16:00

BREAKOUT SESSIONS

15:00 - 16:00

Breakout: Finance

The Debt Market

Sharing experiences on how the funding landscape is evolving including: trends in equity, debt, alternative funding; financing structure models; dealing with non-performing loans and more.

Riaz Azadi – Managing Director, Eastdil Secured

Chris Gow – Head of debt advisory EMEA, Hotels and Hospitality Group, JLL

Daniel C. Peek – Senior Managing Director, HFF

15:00 - 16:00

Breakout: Strategy

Distribution: Hoteliers & OTAs - the Debate Continues

Are OTAs becoming hoteliers, and hoteliers becoming OTAs? Who owns the customer? From a hoteliers’ perspective, what is the real cost of acquiring a guest (OTA vs. own website)? How can hoteliers negotiate leverage with OTAs to enhance revenues?

In conversation with

Carol Dodds – Vice President of Commercial, Interstate Hotels and Resorts

Louise Wallace – Partner, CMS

Daniel Holl – Head of Global Hotel Sales, trivago

15:00 - 16:00

Breakout: Regional Outlook

Germany: Where Are the Remaining Opportunities?

As Germany remains an attractive investment destination in Europe, competition is high: what factors drive interest in the country and where are the most attractive investment opportunities?

Moderated by

Ursula Krieg – Executive Director, Transaction Advisory Services, Ernst & Young Real Estate GmbH

In conversation with

Patrick Flaton – Chief Financial and Operating Officer (CFOO), Avignon Capital

Susanne Friedrich – Director Business Development, Deutsche Hospitality

Christian Michel – Vice President Development Central & Eastern Europe, Wyndham Hotel Group

Alexander Schöneich – Senior Investment Manager Hotels, Art-Invest Real Estate Management

15:00 - 16:00

Breakout: Hotel Tech

All About Data: Managing Data to Deliver Better Services Cost-Effectively

  • Collecting and tracking consumer data: methods, best uses and regulatory requirements
  • Promoting operational efficiency through effective data management
  • Putting in place the right revenue management strategy for a hotel

Cybersecurity Masterclass: An overview of key cybersecurity challenges in hospitality and how to address them

Peter Erceg – Senior Vice President Global Cyber & Technology, Lockton

15:00 - 16:00

Breakout: Hotel ROI

Wellness: What Does it Mean for Hotels?

Do hotels really understand the concept of wellness and how to adapt it to their environment? How can they generate profit from wellness? What can they learn from spas and wellness resorts?

Moderated by

Tanya Rose – Founder, Mason Rose

In converstation with

Giuseppe Atzeri – Managing Director, VT Capital Ltd

Greg Payne – Spa & Wellness Advisory

Alistair Johnson – Director, Spa Creators

15:00 - 16:00

Breakout: Regional Outlook

Southern Europe and The Mediterranean

The Mediterranean’s leading market of Spain may be reaching a bubble, while Greece is growing and markets previously affected by security issues such as Tunisia or France are re-emerging as tourism destinations. Where are the best investment opportunities in Southern Europe?

Moderated by

Miguel Casas – Director Spain, CBRE Hotels Limited

In conversation with

Trish Barrigan – Senior Partner, Benson Elliot Services Limited

Neville Graham – Managing Director International Member Services, Best Western Hotels & Resorts

Frederic Josenhans – President, Grape Hospitality

15:00 - 16:00

Breakout: Operations

Evolution of the Franchise Model

Discussing current and future trends in franchise:

  • Is the franchise model more suited to some markets than others?
  • How to franchise a lifestyle brand? What are the operating structures?
  • In which markets is it likely to become more used?

Moderated by:

David Bailey – Senior Director Consultancy, CBRE Hotels

In conversation with

Philippe Bijaoui – Chief Development Officer EMEA, Wyndham Hotel Group

Patrick Fitzgibbon – Senior Vice President- EMEA, Hilton

Matthew Duncombe – Partner, DLA Piper

16:00 - 16:30

Networking

Coffee Break in the Sponsors' Exhibition

16:30 - 17:30

BREAKOUT SESSIONS

16:30 - 17:30

Breakout: Industry Trends

Design and Architecture: Renovating Hotels to Drive Profits

A look at future design trends to maximise a hotel’s revenues, including: adapting design to capture new markets; designing hotels to engage with the local community; design to increase room rates.

Moderated by

Gesa Rohwedder – Head of Hospitality, ‎Drees & Sommer

In conversation with

Wilma Kellermann-Baans – VP Business Development, Deutsche Hospitality

Ariane Steinbeck – Managing Director, RPW Design

16:30 - 17:30

Breakout: Finance

Here’s the Deal: A Closer Look at Innovative Deal Structures

Examining recent deals which used innovative funding structures: what were the pros and cons, can they be replicated to other markets, what trends are they prefiguring?

Moderated by

Kristian Dijkstra – Director, C1 Capital

Case studies and conversation with

James Houlston – Managing Director, BH Group

Sabina Wyss di Corrado – Director of Acquisitions & Development, PPHE Hotel Group

16:30 - 17:30

Breakout: Hotel ROI

Cost Management

Which areas of a hotel’s operations incur the largest costs, and what can be done to reduce them without impacting negatively on the guests’ experience?

In conversation with

Nicholas Northam – Managing Director UK, Interstate Hotels & Resorts

16:30 - 17:30

Breakout: Operations

Management Contract Clinic

The IHIF community sends its management contracts bugbears and challenges to a panel of experts, who give their views on suitable solutions.

Moderated by

Chris Martin – Senior Director, HVS Hodges Ward Elliott

In converstation with

Mark Daliere – Partner - Hotels and Leisure, ‎Dentons

David Hart – Chief Financial Officer, Redefine bdl Hotels

Joanne Owen – Partner, Proskauer

Paul Pisani – Senior Vice President Hotel Development, Corinthia Hotels

16:30 - 17:30

Breakout: Hotel Tech

Getting Digital: Engaging with Customers through an Effective Digital Strategy & e-Commerce

Discussing strategies and tools for hotel brands to deliver an effective digital strategy:

  • Assessing new digital distribution channels: how do they work for hotels?
  • Using social media to embrace each hotel community individually
  • Examining the effectiveness of digital tools to increase loyalty

Moderated by:

Joanne Dreyfus – THL Lead Partner, Deloitte France

In conversation with

Mark Fenelon – Group Managing Director, Clink Hostels

Carmen Hui – Commercial Director, Owner Partnerships, Booking.com

Emma Smith – CEO, Memberoo

Eric Van Dijk – Chief Operating Officer, MEININGER Hotels

Doros Theodorou – Chief Commercial Office, MEININGER Hotels

16:30 - 17:30

Breakout: Operations

Security & Crisis Management

  • How can hotels prepare for the risk of terrorist or other threat to their building and their customers? What procedures, training and technologies are needed?
  • How to manage communications and revive a destination after an incident?
  • How to re-think new developments and public spaces to improve security

In conversation with

Paul Moxness – VP Corporate Safety and Security, ‎Carlson Rezidor Hotel Group

Mac Segal – Head of Fixed Site & Hotel Security Consulting, AS Solution

16:30 - 17:30

Breakout: Finance

State of the Art Underwriting

What metrics do investors use to make their investment case based on valuable information? Discussing how to leverage data for investment decisions, for asset management, and optimizing investment decisions .

Moderated by:

Hosted by

Questex Hospitality Group

Our Other Events

Hotel ROI

Houston, TX – April 2018
Los Angeles, CA – June 2018
Chicago, IL – August 2018
Baltimore, MD – August 2018
Pittsburgh, PA – September 2018
Atlanta, GA – September 2018
Charlotte, NC – October 2018

The Annual Hotel Conference

10-11 October 2018
Manchester, UK

Mediterranean Resort & Hotel Real Estate Forum

17-19 October 2018
Athens, Greece