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09:00 - 09:10
09:10 - 09:30
How are hotels performing across the world and what trends and forecasts are to be expected in the coming years? Do the key metrics to measure hotel performance need to change in the context of evolving hospitality products?
Robin Rossmann – Managing Director, STR
Robin Rossmann
Managing Director, STR
Robin Rossmann is Managing Director of STR, leading its operations across the Europe, Middle East, Africa, Asia Pacific and Central and South America regions. Robin is focused on continuing to improve the way STR provides the hotel industry with robust and insightful performance benchmarking that enables stakeholders to make better decisions. Prior to STR, Robin was a Senior Director in Deloitte’s Global Hospitality Advisory Team in London. During his 13 years with Deloitte, he advised leading hotel brands, operators, investors and lenders in most major global markets. His wide range of experience includes advising on hotel strategy, business planning, investment appraisal, market reviews, financial and commercial due diligence, IPOs, debt advisory, valuation, financial assurance, controls improvement and risk management.
09:30 - 09:40
The HAMA Award winner is announced and gives a case study on the winning property, showcasing the growing importance of AM in hotel investment
09:40 - 10:20
Regardless of your management structure, the key to success is to ensure stakeholder buy-in and alignment of goals. But as the market evolves, what is the best way to manage a property (in-house asset management, third party operator?) and how do you maintain brand relations and guarantee the delivery of brand promises?
Moderator:
Russell Kett – Chairman, HVS - London Office
Russell Kett
Chairman, HVS - London Office
Russell Kett is Chairman of the London office of HVS, the leading global specialist hotel valuation, consulting, asset management and brokerage firm, which he joined in 1995.
Russell has 40+ years' specialist hotel consultancy, investment and real estate experience, focused on providing valuation, feasibility, property, brokerage, investment, asset management, strategy and related consultancy services, advising hotel, serviced apartments and hostel companies, banks, developers and investors on all aspects of their hospitality industry related interests, throughout Europe, Middle East and Africa.
He is a frequent writer, moderator and speaker on the international hotel industry, especially on topics relating to hotel valuation, investment, marketing and finance. Russell received a Lifetime Achievement Award from HOSPA in 2011 and the ‘Hall of Fame’ Lifetime Achievement Award at the Hot.E hotel investment conference in London in 2017. He is a Fellow of the Royal Institution of Chartered Surveyors and a member of the International Hotel Investment Council.
He celebrated his 40th wedding anniversary in June 2018 and is blessed with two children and three grandchildren.
In conversation with:
Frederic De Brem – Head of Hotels, Schroder
Frederic De Brem
Head of Hotels, Schroder
Responsibilities at Schroder Real Estate Hotels
Frédéric de Brem is head of hotels at Schroder Real Estate and a member of the Hotel Investment Committee.
He is also active as member of the board of the main joint ventures and investment vehicles that are managed by Schroder Real Estate Hotels (SREH).
Background
Frederic co-founded Algonquin Management Partners (AMP) in 2002 and has acted as CEO of the company up to its sale to Schroders in May 2018. He highly contributed to the strong development of AMP, which has become one of the most important hotel operating partner and investor in Europe with €2.7b of investment deployed in 17 years in this asset class. As such, Frédéric has developed very strong and long term investment partnership with the most knowledgeable institutional and private equity investors.
Education
Frédéric graduated from HEC (Ecole des Hautes Etudes Commerciales), which is ranked as the best French business school.
Greg Hegarty – Chief Operating Officer, PPHE Hotel Group
Greg Hegarty
Chief Operating Officer, PPHE Hotel Group
Greg Hegarty is Chief Operating Officer since November 2018 for PPHE Hotel Group. He was previously appointed Executive Vice President UK and Chief Commercial Officer in December 2017. Greg has overall responsibility of overseeing the operations of the Company’s regions. Greg holds a Master’s Degree in Business Administration and brings over 22 years experience in the hospitality sector including roles at global brands such as GLH Hotels and BDL Hotels. In 2004 Greg won a prestigious Acorn Award, which recognises the flair and passion of rising stars in hospitality, and has further shown his commitment to the industry by becoming a Fellow of the Institute of Hospitality and a Master Innholder.
Kike Sarasola – President and Founder Room Mate Group
Kike Sarasola
President and Founder Room Mate Group
Kike is a trendsetting pioneer in the tourist industry thanks to his visionary, disruptive and rebellious character. It all began over 10 years ago when he created Room Mate Hotels as an extension of what was to become his most renowned formula: “the 3B’s”: Bed, Bath, Breakfast. The idea of affordable luxury right smack in the center of the most important cities in the world was the formula for success at Room Mate Hotels, now present in Europe and America with 1.500 rooms and 1.600 about to open in the next 18 months.
In 2014, Sarasola turned it up a notch and challenged the entire industry with the creation of Be Mate, a breakthrough company offering the freedom of an apartment combined with the services and safety of a hotel. Kike broke all the rules in the hospitality sector by bringing to life a new business model that his professional colleagues viciously rejected. Three years later, many followed suit.
In 2017, convinced that happiness is profitable, Kike launches his newest business venture:
X-Perience, which consists in sharing the “key factors” of the successful business model of Room Mate with those hoteliers that are seeking to improve their business in this new digital era, becoming part of the X-Perience community.
Kike competed as an Olympic equestrian in Atlanta, Barcelona and Sydney and still maintains Spain’s record in his specialty; he authored the acclaimed book, More Ideas, Less MBA’s; starred in the Spanish version of the TV program “Hotel Hell” and is regarded as one of Spain’s most influential business people in social media. Furthermore, over the past year, Sarasola has been invited to lecture at over 100 conferences worldwide.
All of the above has led to several international recognitions, including but not limited to the 2017 European Gold Medal for Merit at Work and the 2015 Medal for Tourist Accomplishments granted by the Spanish Council of Ministers.
Simon Vincent – President Europe, Middle East & Africa, Hilton
Simon Vincent
President Europe, Middle East & Africa, Hilton
Simon Vincent is President Europe, Middle East & Africa for Hilton. Based in London, Vincent is responsible for more than 539 hotels across eleven brands with more than 70,000 team members in 69 countries.
Since joining the company in 2007, Vincent has overseen the opening of more than 350 hotels and spearheaded growth in the multi-brand proposition, which along with core brand Hilton includes, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, Canopy by Hilton, DoubleTree by Hilton, Curio – A Collection by Hilton, Hilton Garden Inn and Hampton by Hilton
A 25-year veteran of the leisure and travel industry, Vincent was previously CEO of Opodo, the pan-European online travel agency. Vincent has extensive international experience having held a number of pan-European roles and has also worked in North America and Japan. He spent the early part of his career in International Banking with HSBC.
He sits on Hilton’s global executive committee, represents the company as co-Chair of the UK Tourism Council and is a member of the governing council for the International Tourism Partnership.
Vincent is also a non-executive director at iconic London retailer Fortnum & Mason and a Trustee of the Jigsaw School, an independent day school for children on the autistic spectrum.
In January 2015 he received an OBE for his services to the hospitality and tourism industries, having been recognized in the New Year Honours List.
10:20 - 10:40
A conversation between two CEOs on leading performance through deep-thinking vision, performance-led strategy and creating an innovation culture.
10:40 - 11:30
This power panel brings together the CEOs of some of the largest global brands to discuss their views of what is performance in today's hospitality, and their strategies to achieve it.
Patrick Pacious – President and CEO, Choice Hotels International
Patrick Pacious
President and CEO, Choice Hotels International
Patrick Pacious is President and Chief Executive Officer of Choice Hotels International, Inc. (NYSE: CHH), one of the largest and most successful lodging franchisors in the world.
Throughout his 14 years of leadership in increasingly senior roles at Choice, Pacious has led enterprise-wide technology transformation initiatives, revitalized legacy brands, launched new brands, and acquired a brand that is the fastest growing in its segment. He has improved business delivery to hotel owners and advanced an inclusive and performance-based culture for Choice associates.
In 2018, Choice Hotels reported over $1 billion in revenue; exceeded 7,000 hotels in its global system; expanded its pipeline to over 1,000 hotels, the largest in company history; and drove an increase in the company’s 10-year total shareholder return to 278 percent. Before becoming CEO in 2017, Pacious was the company’s president and chief operating officer.
Pacious served as a U.S. Navy officer after earning his bachelor’s degree from Duke University and went on to earn a master’s in business administration from Northwestern’s Kellogg Graduate School of Management. He is currently a member of the board of directors of the Wolf Trap Foundation for the Performing Arts.
Keith Barr – CEO, IHG
Keith Barr
CEO, IHG
Keith has been Chief Executive Officer of IHG® since July 2017. He is responsible for implementing IHG’s strategy for high-quality growth and generating industry leading value creation for hotel owners, operators and shareholders.
Keith has spent more than 25 years working in the hospitality industry across a wide range of roles, having started his career in hotel operations. He has been a member of IHG’s Executive Committee since April 2011 and served as Chief Commercial Officer (CCO) for four years before being appointed CEO. Prior to his role as CCO, Keith spent four years as CEO of IHG’s Greater China business.
Keith joined IHG in 2000 and subsequently held a number of senior positions, including Vice President of Operations for Midscale brands in North America, Vice President of Operations for the Holiday Inn brand in North America and Chief Operating Officer for Australia, New Zealand, and South Pacific.
Prior to joining IHG, Keith held several senior positions at Bristol Hotels and Resorts, which was acquired by IHG in 2000. He is a graduate of Cornell University’s School of Hotel Administration and is currently a member of its Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship Advisory Board. He also sits on the International Advisory Board of EHL.
Federico J González – President & CEO, Radisson Hotel Group
Federico J González
President & CEO, Radisson Hotel Group
Federico J. González is the President and CEO of Radisson Hospitality AB and the chairman of the Global Steering Committee of Radisson Hotel Group.
Federico has extensive global executive leadership experience in the hospitality, leisure and fast-moving consumer goods (FMCG) sectors. Prior to joining Radisson Hotel Group, he was Chief Executive Officer of NH Hotel Group – where he led a major turnaround of the company – and as Deputy General Manager of Disneyland Paris.
He previously spent 16 years in senior management positions at Procter & Gamble in Brussels, Madrid and Stockholm before becoming the company’s Country Head of Portugal in 2000.
A respected marketer and hotelier, González has written three books: Living and Working Abroad; How to Live and Work with Portuguese, Cómo Hacerse El Sueco En Los Negocios Con Exito; and How to act as a Swedish Manager!
As a global leader, Federico’s personal mission is to motivate and energize large organizations to be more ambitious – in profitability, purpose and people – through respect for diversity of thoughts, culture, gender, experience and beliefs.
González majored in Economics at the Universidad Complutense de Madrid and received a Masters of International Trade and Finance from the École Supérieure de Commerce de Paris. He is fluent in English, Spanish, Portuguese and French.
11:00 - 12:00
Networking
12:00 - 13:00
Finance
What is the most suitable capital structure for your business? Who provides it? Which will be the most sustainable in the long-term? How do they vary between different regions and asset classes?
15:00 - 16:00
Finance
This informative session will look at the negotiator's toolkit to finalise a deal.
Frederic Le Fichoux – Partner, Cushman & Wakefield
Frederic Le Fichoux
Partner, Cushman & Wakefield
16:30 - 17:30
Finance
The concept of leveraging finance via a ground rent is becoming more prevalent. This panel comprised of an investor, lawyer and intitutional fund will assess which markets they are best suited to and the benefits and drawbacks.
Moderated by:
Tom King – Head of Pubs and Leisure, CBRE
Tom King
Head of Pubs and Leisure, CBRE
In conversation with:
Patrick Grant – Partner, Alpha Real Capital LLP
Patrick Grant
Partner, Alpha Real Capital LLP
Patrick joined as a partner of Alpha Real Capital LLP in January 2015 and leads the Alpha origination team focusing primarily on growing the group’s institutional ground rent and other long income property businesses in the UK and Europe. Patrick has over 20 years’ experience in real estate, the majority which has been spent in transaction and advisory within the hotels and alternative asset sectors.
Michael Jung – Managing Partner, Continuum Capital Investment Management GmbH
Michael Jung
Managing Partner, Continuum Capital Investment Management GmbH
Michael cofounded the company in 2009 and has been a managing partner since. Between 2004 and 2008 Michael was initially CFO and subsequently CEO of Vivacon AG, a publicly listed real estate company in Germany. In that position Michael was instrumental to the introduction of commercial ground rent investments in the German real estate market and devised the first three capital market ground rent securitisations in the German market. Between 1996 and 2004 Michael worked in the investment banking divisions of Deutsche Bank and Rothschild, where he held director positions and focused on M&A and equity capital market transactions. Michael graduated as Diplom-Kaufmann from University of Mannheim.
Vikki McKay – Partner, Proskauer
Vikki McKay
Partner, Proskauer
Vikki McKay is a partner in Proskauer’s Corporate Department and a member of our Private Equity Real Estate practice and Hospitality, Gaming & Leisure group.
Vikki has experience in all aspects of commercial real estate work, and acts for a broad range of clients including private equity firms, developers, landowners, and large international companies and ultra-high net worth off shore individuals.
She advises across a broad range of real estate investment classes, including logistics, office and leisure assets.
John Tew – Head of Single-tenant Credit and Special Situations, Europe, Eastdil Secured
John Tew
Head of Single-tenant Credit and Special Situations, Europe, Eastdil Secured
John joined Eastdil Secured in 2012 and currently leads the European Credit and Special Situations Group, which focuses on delivering credit oriented real estate solutions and special situations advisory to corporate, private equity and hedge fund clients. Since joining Eastdil Secured in 2012, John has been directly involved with over $40 Billion in capital transactions spanning nearly all asset classes and transaction types. John started his career in the Financial Institutions Investment Banking Group at Wells Fargo Securities working on debt and equity issuances as well as M&A.
17:30 - 18:30
A gathering of hospitality CEOs, offering an informal environment to share ideas and experiences with peers at the top of the sector. The discussions follow Chatham House rule, ensuring confidentiality and free debate.
12:00 - 13:00
Asset Management
Whilst often maligned, the Asset Management function has proved to be a critical part of the hotel operation, driving performance and value. This panel will look at key priorities, evolving trends, which types of assets respond best to asset management, incentivising an asset manager and establishing key performance metrics.
Moderator:
Ben Godon – Head of Hospitality Asset Management, Colliers
Ben Godon
Head of Hospitality Asset Management, Colliers
As Co-Head of the Hospitality Asset Management division, Ben helps to develop the business nationally and internationally based upon his extensive knowledge and experience within the hospitality sector.
Over a career that spans more than 30 years Ben has developed his expertise within the sector from the ground-up, working in a variety of management roles in a diverse range of hotel properties and brands. This has provided him with the experience and hands-on knowledge to provide Collier’s clients with the insightful support and advice they require that helps to make their investments and properties a success.
The invaluable experience and expertise that Ben gained over his time in these management roles has provided him with the knowledge to advise our clients on a broad range of relevant subjects.
Ben and his team have significant experience in the implementation of strategic plans as well as maximising the return on investment for our clients. He has responsibility for the asset management of our expanding portfolio of Central and Eastern European properties, as well as our luxury properties across Western Europe.
His team is tasked with driving improved performance of these properties and investigating opportunities for generating additional cash flow and revenue. Through the identification of operational strengths and weaknesses they have achieved outstanding results for our clients and continue to help grow and support their investments.
Combining strategic thinking with operational expertise, Ben offers the insight that our clients are looking for, whether that be on brand, people, resources, management or operations.
In conversation with:
Andrea Genfeld – Acquisitions & Development Manager, PPHE
Andrea Genfeld
Acquisitions & Development Manager, PPHE
Thorsten Purkus – Head of Asset Management - Hospitality, Union Investment Real Estate
Thorsten Purkus
Head of Asset Management - Hospitality, Union Investment Real Estate
14:30 - 16:00
Asset Management
In partnership with HAMA, a series of case studies showcasing the best of asset management in the past year.
16:30 - 18:00
Sustainability
In response to the increasing demand for sustainable considerations in hospitality real estate, this working group will aim to build a set of goals and criteria around construction, energy, plastics/waste, food waste and FF&E, taking into account the need for hotel investments to perform while intergrating sustainability objectives.
Moderated by
Xenia zu Hohenlohe – Managing Partner, Considerate Hoteliers
Xenia zu Hohenlohe
Managing Partner, Considerate Hoteliers
In conversation with
Rosa Brand – Principal, Real Estate KKR
Rosa Brand
Principal, Real Estate KKR
Luc Boschmans – Director, Asset Management, Archer Hotel Capital B.V.
Luc Boschmans
Director, Asset Management, Archer Hotel Capital B.V.
Luc, a Belgian national, is responsible for the day-to-day asset management of the Archer Hotel (AHC) Capital portfolio. Before the creation of AHC in December 2018, Luc was VP Asset Management with Host Hotels & Resorts in Europe since 2010. Before that, Luc worked as Director Operations for Blackstone and Lone Star Funds. His career started with Hyatt International. Luc has an MBA and a Diploma of the Ecole Hoteliere de Lausanne. He is also a Certified Hotel Asset Manager (CHAM) and a board member (Education) at HAMA Europe.
Gesa Rohwedder – Head of Hospitality, Drees & Sommer
Gesa Rohwedder
Head of Hospitality, Drees & Sommer
Employment history
since 2014 Drees & Sommer, Head of Hospitality
2006-2013 InterContinental Hotel Hamburg, General Manager
2004-2006 InterContinental Hotel Berlin, General Manager
2003-2004 InterContinental Hotel London, General Manager
2002-2003 InterContinental Hotel Cologne, Hotel Manager
1991-2002 Various Hotel Management Position
1990 Graduation as hotel specialist
Personal experience
- 26 years professional experience
- International management international 5*- Hotels in Germany and
abroad
- Review of hotel conversion projects from hotel operator - and
owner overview (evaluation of profitability, potential analysis,
development of financing models, conversion scenarios)
- Analytical researches & feasibilities of hotel projects, locations,
renovation, conversion and expansion opportunities.
Personal reference projects
- Hotelconsulting for international hotel project across Europe; e. g.
Operator Search, Feasibility-, Market and Best Use Studies for hotel
development and conversion in Europe
- InterContinental Berlin: Conversion- and expansion of Hotel Facilities
- InterContinental Cologne: Hotel opening
- InterContinental London: Refurbishment and economic evaluation
- InterContinental Hamburg: Renovation of hotel and economic
evaluation
12:00 - 13:00
Development & Design
Looking at the key trends developers and their partners need to understand now and in the coming years: regulation/compliance, sustainability, well-buildings, mixed-use projects.
Mark Adams – Senior Property Development Manager, McAleer & Rushe Property
Mark Adams
Senior Property Development Manager, McAleer & Rushe Property
Mark is a highly experienced property professional and Chartered Surveyor with 24 years experience in commercial real estate development across the UK & Ireland specialising in the hotel and mixed-use sectors working across the various brands.
Mark is part of McAleer & Rushe, one of the UK’s largest property development & construction companies which specialises in hotel development. Established over 50 years the company has delivered of in excess of 25,000 hotel bed rooms for all major operators including Premier Inn, Accor, Dalata, Hilton, Travelodge, IHG and Starwood.
Property acquisitions, deal structuring, planning, complex large-scale developments, multi-faceted contract negotiations, forward funding and construction are Mark’s acknowledged areas of expertise.
Yasmine Mahmoudieh – Architect and interior designer
Yasmine Mahmoudieh
Architect and interior designer
Yasmine Mahmoudieh is a London-based Architect and visionary designer/project enabler, working globally. She opened an office in Los Angeles at age 26 after graduating from UCLA and had scaled her business to 4 offices in Europe. She has a holistic approach to design, which merges from human psychology and cutting-edge technology.
Experience:
•Expert on hotel projects
•Visiting professor for 9 years at the EHL Hotel School in Lausanne and Institut Paul Bocuse in Lyon
•Worldwide guest lecturer on hotels and mixed use projects, own projects and future vision of design and architecture
•Nominated for Brit List 2018, most important personalities in the hospitality sector in the UK.
•Worked on Airbus A380, Deutsche Bank, Kempinski Hotels in Moscow, Bad Saarow, Intercontinental Hotels, Berchtesgaden and St Petersburg, Radisson SAS Hotel, Copenhagen and Berlin, Nevai Verbier, Switzerland, Saalbach Hinterglemm, Film festival Berlinale, Augeo in Rimini, Italy, the latest project Strandhotel Atlantic & Villa Meeresstrand, Usedom
•Office, shopping centers, museums and mixed use projects in Russia, USA,UK, Eastern Europe
•Development of Lifestyle Hotel brands
•Selected for the second time to design a sleep set at Sleep+Eat 2018 in London.
Other activities
•Board member of BLLA (Boutique, Lifestyle and Lodging Association)
• One out of 5 European design office to be included in ‘Leading by design’ by Leading Hotels of the World
• Visiting professor at EHL ( Hotel Ecolière de Lausanne) for 9 years and at the Institut Paul Bocuse in Lyon
• Foundation of myKidsy, a tech company.
• Knowledge of 6 languages (English, French, German, Spanish, Italian and Farsi).
Selection of awards
• European Spa Award for Augeo , Rimini . Italy
• Euroshop Award, best Stand design for HI-MACS®
• Nevai Hotel Verbier Hospitality Design award
• Resort Intercontinental Berchtesgaden European Hotel Design Award and 5 times winner of the World Travel Award
• Radisson Hotel Copenhagen European Design Award
• Radisson SAS Berlin Innovation Award
14:30 - 16:00
Development & Design
How do you turn a building into a successful hotel? This series of case studies followed by Q&A will look at the investment, construction and design implications of developing a hotel from another existing property.
Neville Graham – Managing Director International Member Services, Best Western Hotels & Resorts
Neville Graham
Managing Director International Member Services, Best Western Hotels & Resorts
Neville joined Best Western Hotels & Resorts in 2006 with a wealth of knowledge and experience in the Hospitality Industry. Neville previously held a sales role in the Burlington Hotel in Dublin, Ireland as well as having brand experience with both Hyatt and Choice hotels in both sales and catering/convention services. In his current role as Managing Director of International Member Services for Best Western Hotels & Resorts, Neville oversees hoteliers and owners relationships in various international regions and is currently focussed on the current relaunch of the various Best Western brands for Spain and Portugal.
16:30 - 17:30
Development & Design
How to manage a hotel development: from planning to construction and design? A series of case studies will look at greenfield hotel developments.
Moderator:
Jonathan Humphries – Chairman, HoCoSo
Jonathan Humphries
Chairman, HoCoSo
Almost twenty years’ experience in the hotel and real estate sectors. For the last eleven years he covered Europe, Middle East and Africa (EMEA), supporting the expansion of Marriott International’s fifteen brands, for hundreds of projects, across the region in the role of Vice President Development Planning, based out of the regional HQ in Zurich. During this time the company doubled its presence in Europe and become one of the largest hotel companies in the Middle East and Africa. He created the company’s first ever comprehensive development strategy, across 55 countries, for the African continent.
Personally, he was the lead for a two-year project which brought about the tailor-made extended-stay Residence Inn by Marriott concept to Europe in 2008. He was instrumental in the subsequent roll-out of the Residence Inn by Marriott portfolio across Europe and the Middle East, including the now open projects in Edinburgh, Munich, Sarajevo, Bahrain and Kuwait.
He has been engaged on major acquisitions, renovations, extensions, re-brandings, contract extensions and terminations and created strategic road maps for both countries and cities across EMEA.
A repeat speaker at international major conferences such as International Hotel Investment Forum and Serviced Apartment Summit. He was also on the Serviced Apartment Advisory Board of the British Hotel Association during 2014-15.
In the past two years, Jonathan was in charged with creating and delivering new industry focused courses in Hotel Asset Management and Hotel Planning and Development, as a Senior Lecturer, for École hôtelière de Lausanne (EHL). Over 1,000 students completed the first ever Hotel Asset Management course for Europe and courses in Hotel Development & Planning.
12:00 - 13:00
Hospitality Trends & Concepts
Assessing branded residential accommodation as an investment and development opportunity. Digging deep into the business model, stakeholders involved, legal implications and demand for a rental programme.
Moderator:
Muriel Muirden – Executive Vice President, WATG
Muriel Muirden
Executive Vice President, WATG
In conversation with:
Daniel von Barloewen – Regional Senior Director - Mixed Use Development Europe, Marriott
Daniel von Barloewen
Regional Senior Director - Mixed Use Development Europe, Marriott
Jeff Tisdall – Senior Vice President Development, Residential and Extended Stay, Accor
Jeff Tisdall
Senior Vice President Development, Residential and Extended Stay, Accor
Jeff Tisdall is the Senior Vice President Development, Residential and Extended Stay for Accor. Accor is a global leader in the extended stay and branded residence segments, offering a comprehensive suite of serviced apartment and private residence solutions. Working closely with the investment partners, Tisdall oversees the global development 15 serviced apartment brands, including Novotel Living, Swissôtel Living and Pullman Living. The company also operates and is developing branded private residences under most of its premium and luxury brands – including Raffles, Orient Express, Banyan Tree, Fairmont and Sofitel.
Prior to joining Accor (via FRHI Hotels and Resorts), Tisdall was the Managing Director of Singapore-based LIFT, where he served as branded residential advisor to FRHI and the Jumeirah Group. Previously, Tisdall worked with Wyndham Worldwide in Dubai, holding the position of Managing Director with responsibility for the company’s RCI and Registry Collection brands in the Middle East and North Africa region. He was also Vice President of Real Estate at Kingdom Hotel Investments, where he managed the company’s residential and commercial real estate portfolio. Earlier in his career, Tisdall spent 13 years with Intrawest, leaving as a Senior Vice President at the company’s premium vacation ownership division.
Tisdall holds a degree from McGill University in Canada and lives in Singapore with his family.
14:30 - 16:00
Hospitality Trends & Concepts
Hear from the most innovative new brands entering the hospitality market. A series of case studies assessed by an expert panel to be inspired from new concepts.
Hosted by:
Michael Widmann – Managing Partner, PKF hotelexperts GmbH
Michael Widmann
Managing Partner, PKF hotelexperts GmbH
Before joining PKF hotelexperts, worked for Stouffer Hotels & Resorts in Seattle after a management training programme with Mandarin Oriental Hotel Group in Singapore and Bangkok.
1992 - 1996 consultant and manager at PKF hotelexperts in Munich, afterwards managing director until 2003.
Currently managing partner of PKF hotelexperts in Vienna and lecturer at various universities as well as member of the Cornell Hotel Society.
16:30 - 17:30
Hospitality Trends & Concepts
Regardless of budget, today's traveller is demanding better designed hotels with more personalised touches. But how can brands deliver the optimum customer experience and an inspirational product whilst limiting development costs. Is affordable luxury the answer? If, so how does a developer make it profitable?
Moderator:
Matthias Huettebraeuker – Hospitality & Brand Strategist
Matthias Huettebraeuker
Hospitality & Brand Strategist
A Renaissance man by design and a strategist by profession, Matthias has created, accelerated and transformed brands for the last 20 years.
He held Managing Director positions at the much-awarded creative agencies Pixelpark and Scholz & Friends and is advising global heavyweights across all industries, from automotive to aviation, real estate to telecommunications, mobility, healthcare and more.
Matthias joined the world of hospitality 15 years ago as Director of Global Marketing and Product Development at Design Hotels, shaping the personality and appearance of the brand to this day. He has started his independent practice in 2007 and has since been behind some of the most exciting hotel projects of the last decade, including the experimental pop up hotel as well as some regulars in the world´s-best-hotels rankings, the individual nine-room gem as well as the billion-dollar-valued global hotel group.
Matthias is working on multiple levels of brand development, brand strategy and brand therapy, product innovation and customer experience. His radical-brand approach is always deeply consumer centric, often disruptive and never boring. He lives in Munich.
In conversation with:
Fabrice Collet – CEO, B&B Hotels
Fabrice Collet
CEO, B&B Hotels
Fabrice Collet joined B&B Hotels in 2012 where he
held various positions starting as Chief Financial
Officer before being appointed Vice President in
2016 and Group CEO in 2018. Fabrice has
strongly contributed to the Group’s expansion
strategy that propelled it to no. 1 independent
budget hotel operator in Europe backed by 580
million revenues and 500-plus hotels in August
2019.
Before joining B&B Hotels, Fabrice served in
several senior management roles within large
industry-leading multinational companies (From
2009 to 2011 at Deutsch Group, a leading
manufacturer of high-performance electrical
and fibre optic connectors (a Wendel Group company) and Neopost; from 2001 to 2009 at Polyconcept, the world’s largest
supplier of promotional products and from 1997 to 2000 at Elis, a multi-service
provider of textile, hygiene and facility services solutions for business).
For more than 15 years, he developed strong expertise in implementing group
performance management and reporting systems and M&A transactions Fabrice
began his career in 1993 as auditor with Arthur Andersen. He is graduated from the
École Centrale de Paris.
Wytze Van den Berg – Managing Director EMEA
Wytze Van den Berg
Managing Director EMEA
Wytze is a hospitality veteran with over 20 years of experience in the International Hospitality industry. Wytze joined Best Western Hotels & Resorts in 2006. Prior to this he held different roles with Accor hospitality in corporate marketing and revenue management. Currently Wytze oversees the Best Western territories of Belgium and The Netherlands where he is responsible for all of the services provided by Best Western to 50 branded Hotels. Besides providing best in class services to the existing hotels, his other key focus is the development and growth of brand family in the territory.
12:00 - 13:00
Destination Development
How are shifting travel patterns and travellers' expectations changing hospitality? What travel trends should investors be aware of when assessing real estate investment strategies? Looking at tourism trends, including destinations, length of stay, seasonality, experience travel.
Moderator:
Ursula Kriegl – Associate Partner, EY
Ursula Kriegl
Associate Partner, EY
Ursula oversees hotels & hospitality real estate services in the German speaking region.
From 2002 to 2016, she worked for JLL Hotels & Hospitality Group with responsibility for this firm`s hotels practice in Germany, Austria and Switzerland for many years. Previously, she also was with Arthur Andersen and a tourism consulting practice in Austria. Moreover, she gained operational hotel experience in the US, in Egypt and in Austria.
She is in the advisory board of the World Tourism Forum Lucerne and a regular speaker at conferences. Ursula is a graduate (B.Sc., MMH) of Cornell`s School of Hotel Administration and a Chartered Surveyor (MRICS).
In conversation with:
Savvas Perdios – Minister of Tourism, Republic of Cyprus
Savvas Perdios
Minister of Tourism, Republic of Cyprus
15:00 - 16:00
Destination Development
Municipalities, local authorities and their partners look at how policy and incentives for hotel investment can support regeneration in towns and regions.
Inmaculada Ranera – Managing Director - Spain & Portugal, Christie & Co
Inmaculada Ranera
Managing Director - Spain & Portugal, Christie & Co
In conversation with:
George Campanellas – Director General, Invest Cyprus
George Campanellas
Director General, Invest Cyprus
George Campanellas is a Graduate of the Department of International and European Studies of the Athens University of Economics and Business with post-graduate studies in Public Sector Management (Master’s in Public Sector Management) and Business Administration (MBA in Oil & Gas and Energy Management). Throughout his career in the public sector, he gained valuable experience working directly with the Minister of Energy, Commerce, Industry and Tourism and the Minister of Health. Mr. Campanellas has been actively involved in drafting the regulatory framework and incentives for attracting Foreign Direct Investment in sectors of strategic importance to the economy. Amongst others, Mr. Campanellas dealt for a number of years with the Cyprus Oil & Gas activities, as well as with the development of nationwide large-scale infrastructure projects, such as the natural gas liquefaction terminal (LNG) and the Cyprus TechnoPark. Appointed by the Ministerial Council, Mr. Campanellas also served as Project Manager for the City of Dreams Mediterranean Integrated Casino Resort, the country’s largest FDI project and the largest integrated casino resort in Europe. He also served for many years in various governmental committees. Also, he has been actively participating as a speaker in a number of conferences in Cyprus and abroad, presenting investment opportunities in different sectors of the Cyprus economy. Since May 2018, he holds the positions of the Director General of Invest Cyprus and the Vice President of the Cyprus Investment Funds Association.
Richard Candey – Partner, Cushman & Wakefield
Richard Candey
Partner, Cushman & Wakefield
Richard is a Partner in Cushman & Wakefield’s Hospitality team with over 25 years of Hotel industry experience. Richard leads the business Investor & Development Services team across Europe and is responsible for promoting the business and coordinating hotel assignments across the region. Richard has in depth knowledge of the sector and has led multiple capital markets and advisory assignments, applying his skills in numerous markets and has a particularly close understanding of the hotel development and investment arena.
A leading advisor to the hospitality sector, Richard has led successful projects including Soho House White City, Pullman Liverpool and Waldorf Astoria Amsterdam. Most recently he was involved in the sale of 5 Strand, London which will become a new luxury hotel. He leads a dedicated Hospitality team that combines real estate knowledge with practical hotel expertise which adds value for hotel investors, owners, operators, developers and financiers.
The team covers the full spectrum of advice in the hotel space including Valuation, Development and Brokerage services. The team has extensive experience in all market segments covering full and limited service hotels, boutique/lifestyle hotels, conference centres and venues, spas, gaming, golf and destination resorts, extended stay, fractional ownership and timeshare properties. From budget properties to luxury hotels!
16:30 - 17:30
Destination Development
The growth of tourism across Africa is fuelling a boom in the hotel market, and international investors and brands are increasingly targeting key markets on the continent. The session will discuss the need-to-know facts about entering the emerging markets of Africa.
12:00 - 13:00
Tech Hub
A presentation on the key trends in proptech will be followed by a panel discussing tech disruption, how proptech impacts investment, and how hotel investors/developers/operators should build partnerships with proptech companies.
14:00 - 14:45
Tech Hub
Hear from the most innovative start-ups in hoteltech, travel tech, proptech, showcasing their products.
15:00 - 16:00
Tech Hub
A presentation followed by Q&A on the impact of 5G and IoT on hotels in terms of enhacing the customer experience and managing properties, with examples from other sectors including retail, transport and sports real estate.
Erik Meijer – Senior Vice President - Europe, Mach49
Erik Meijer
Senior Vice President - Europe, Mach49
Erik Meijer is Senior Vice President for Europe at Mach49, bringing his long standing career in innovation strategies and building new business at the two sides of the house: in startup capacity and at global 1000 companies. He has extensive digital strategy and transformation experience and executed new (platform) business models. He has been managing client accounts and driving growth and development of staff(agile work methods, Design Thinking and SCRUM PSM and PSPO certified), where by expanding and securing new business and managing project portfolios.
Before joining Mach49, Erik was at Deutsche Telekom’s Board Area Technology & Innovation, responsible for digital transformation for the global Service Delivery Platform (SDP); at the heart of Deutsche Telekom’s new ‘Easy to Partner’ and highly successful‘Un-Carrier’ Strategies.
Furthermore, he was involved in rolling out the group wide Artificial Intelligence and Machine Learning efforts; which were ranging from hybrid bots for customer service to decision strategies for e.g. procurement, network optimization, real estate, customer finance and revenue management.
He started his career in a high-profile MIT start-up, followed by two Consulting-IT mergers, subsequently founded his own company with delivery of multi-year high profile projects for global clients in EMEA, Asia and the US, before joining Deutsche Telekom.
Erik is an active supporter of TED,TMForum Advisory Board Member, guest lecturer at IMD Business School (Lausanne,Switzerland) and a frequent global keynote speaker. He holds a BA and MSc, completed with education at IMD, Harvard, MIT, CEIBS and in Finance. He is fluent in four languages.
16:30 - 17:30
Tech Hub
From operational efficiencies to revenue management and tools to improve the guest experience, what hotel tech solutions are making the biggest difference to hospitality?
12:00 - 13:00
14:00 - 14:45
15:00 - 15:45
16:30 - 17:30
The Annual Hotel Conference (AHC)
7-8 October 2020
Manchester, UK
Mediterranean Resort & Hotel Real Estate Forum (MR&H)
19-21 October 2020
Tivoli Marina Vilamoura, Portugal