Tuesday 5 March 2019


07:30 - 08:30


Sign up at the registration desk! 
(5K Run meet by the front door; Yoga session in Hugos South, 14th Floor) 

09:00 - 11:00


09:00 - 09:10

Welcome Back

Alexi H. Khajavi – Managing Director EMEA & Chair of Hospitality + Travel Group, Questex LLC

Jonathan Langston – Chair, IHIF Advisory Board

Presentation to École hôtelière de Lausanne

André Witschi – President of the Board of Governors, EHL

09:10 - 09:30

Trends Talk

The View from Outside: Customer experience and performing in a changing market

Sharing experiences from leading the Time Out brand into digital transformation, and becoming Creative Director of a banking brand.

Tim Arthur – Creative Director, Need To Know Club, and former Creative Director of Virgin Money and CEO of Time Out

09:30 - 09:50

CEO Panel

From the Inside Looking Out: CEO to CEO

A conversation between two CEOs on leading performance through innovation and opening up to models outside of traditional hospitality.

Sébastien Bazin – Chairman and CEO, AccorHotels

Mark Okerstrom – President and Chief Executive Officer, Expedia Group, Inc.

09:50 - 10:30

CEO Panel

A Brave New World: What Are the Opportunities in Alternative Models?

Now that hotels have gone mainstream, what are the most attractive alternatives within hotel categories to invest in? Examining the business behind the concepts of hostels, serviced apartments, resorts, co-living, co-working, extended stay, student accommodation and more.


Russell Kett – Chairman, HVS - London Office

In conversation with:

Marloes Knippenberg – CEO, Kerten Hospitality

Rainer Nonnengässer – Chief Executive Officer, International Campus GmbH

Kike Sarasola – President and Founder Room Mate Group

Oliver Winter – CEO and co-founder, a&o Hostels

10:30 - 10:40


Young Leader Award

Presented by

Alexi H. Khajavi – Managing Director EMEA & Chair of Hospitality + Travel Group, Questex LLC

Elizabeth Randall-Winkle – Chief Strategy Officer, STR

10:40 - 11:30

Global CEO Panel

Adapting to Survive & Thrive: Hear from the CEOs Leading the Change

Five hospitality CEOs share their visions on how global hotel groups are adapting to changing economic conditions, travel trends, operational requirements, labour markets etc. How well do they know their customers, how can they serve their needs better? What can brands deliver in the future?


Kevin E. Mallory – Global Head, Senior Managing Director, CBRE Hotels

In conversation with:

Keith Barr – CEO, IHG

Sonia Cheng – Chief Executive Officer, Rosewood Hotel Group

Federico J González – President & CEO, Radisson Hotel Group

David Kong – Chief Executive Officer, Best Western International

Thomas Willms – Chief Executive Officer, Deutsche Hospitality

11:30 - 12:00

Refreshments in exhibition

12:00 - 13:00


12:00 - 13:00

Breakout 1: Finance

The Deal Hunters: The Investors Showing Interest in Hotels

Why are hotels increasingly attractive as an asset to? As the cycle and metrics are working in hotels’ favours in the real estate investment market, who are the new investors (private equity, family offices and HNW) looking to make deals and what are they drawn to?


Kathrin Jung – Director, CBRE Hotels

In conversation with:

Christophe Beauvilain – Managing Partner, Pygmalion Capital Advisers LLP

John Paul De Jong – Development Director, Frame Vastgoed

James Routledge – Head of Structured Products & Alternatives, UK Funds, CBRE Global Investors

12:00 - 13:00

Breakout 2: Asset Management

Asset Management: What’s It Worth?

Through case studies from HAMA, this session examines the requirement for asset management, how value increases can be achieved through asset management, and the role of the asset manager.

Rastko Djordjevic – Board Member, HAMA Europe Chapter, and EVP – Head of Asset Management EMEA, JLL Hotels & Hospitality Group

Michael Grove – Director of intelligence and customer solutions, EMEA, HotStats

12:00 - 13:00

Breakout 3: Operational Models

Brand and Deliver: Managing Brand Standards

Hard brand, soft brand, independent hotel: what does a brand deliver for customers, developers, and owners? How much standardization is needed? What are the effects of brand requirements on design, construction, operations?


Sophie Perret – Director, HVS London

In conversation with:

Franck Gervais – CEO HotelServices Europe, Accor

Thomas Magnuson – Chief Executive Officer

Nicholas Northam – Managing Director UK, Interstate Hotels & Resorts

Michelle Woodley – President of Preferred Hotels & Resorts

12:00 - 13:00

Breakout 4: Regional Outlook

Brace Yourself, Brexit is Happening… or Is It?

March 2019 marks the date of the UK leaving the EU: how is Brexit going to affect the British and European hospitality industry? Will the UK remain Europe’s most popular market? Who is going to be the beneficiary of Brexit?

Moderated by

Thomas Emanuel – Director, STR

In conversation with:

Timan Gill – Marathon Asset Management

Kate Nicholls – CEO, UKHospitality

12:00 - 13:00

Breakout 5: Tech Hub

Get Tech for Success

12.00-12.30 CIO Chat

Upgrading IT Systems to Improve Efficiencies, Revenues and the Customer Experience

David Turnbull – Founding Partner,

In conversation with:

Yanick Larose – Yanick Larose Vice President, R&D-NBU, Amadeus

Laura Miller – Chief Information Officer, IHG

12.30-13.00 Panel: Technology Implementation & The Impact on Profit

What is the risk/reward for hotels investing in technology? Examining whether and how being tech savvy increases the value of a hotel, and what is the best way to do it.

Michael Schäffner – Director DACH, Duetto

In conversation with:

Liam Doyle – COO, a&o

Erik Jacobs – Partner, HORECA Investment Partners BV

Michael Struck – CEO & Founder, Ruby Hotels & Resorts GmbH

12:00 - 13:00

Breakout 6: Adjacent Spaces

Looking for Leisure: Opportunities for Investment in Resort Concepts

Resorts are increasingly attracting investors’ attention, but whether they are all-inclusive, lifestyle or luxury, business models vary as widely as the amenities that can be offered and the partners involved. How should investors, owners and operators approach the different resort concepts?

Moderated by:

Philip Bacon – Director, Planning and Development & Valuations, Horwath HTL

In conversation with:

Luka Cvitan – Strategy, Capital Markets and IR, Arena Hospitality Group

Fernando Fernandez – Vice President of Development, Apple Leisure Group

Nikos Hadjos – Director – Europe (Greece & Cyprus) International Hotel Development, Marriott International

Jörg Lindner – Managing Director, 12.18. Investment Management GmbH

Pablo Suarez Aspra – Chief Executive Officer, Blau Hotels & Resorts

12:00 - 13:00

Breakout 7: F&B

Compliments of the Chef: Enhancing the F&B Offering to Generate Profit

How much are food and beverage offerings worth to a hotel? How do you create an F&B destination? Does F&B increase the value of an asset other than increasing occupancy? How does F&B stay current?


Etienne van Unen – Partner | Director Retail | Co Head EMEA Retail, Colliers International

In conversation with:

Paul Campbell – Founder, Hill Capital Partners LLP

Gary Davis – Executive Chairman, Village Hotel Club

Salvatore Leggiero – Entrepreneur, Leggiero Real Estate Spa

Kees Teer – Chairman of the Board, Corendon

13:00 - 15:00


13:45 - 14:00

Meditation Uncovered

Spend 15 minutes learning a mindfulness-based breath meditation.

13:00 - 14:00

Public Sector Investment

Ministers Roundtable (Invitation Only): Unlocking the Value of Tourism—Fully Realizing the Economic and Social Benefits of Tourism

All destinations – from cities to countries – seek to differentiate themselves from the competition and increase their share of high-value visitors.  A purposeful strategy must align the objectives of the destination, the visitor, the community and economic stakeholders such as investors and employers – optimizing product, customer experience, digital capabilities, and economic development.  With this context in mind, the following topics will be explored in our Ministers Roundtable. 

Hosted by:

Alexi H. Khajavi – Managing Director EMEA & Chair of Hospitality + Travel Group, Questex LLC

Brian Tress – EY Global Solution Leader – Future Destinations Tourism Advisory

In conversation with:

Hans-Peter Knudsen – Ambassador of the Republic of Colombia in Germany

Savvas Perdios – Minister of Tourism, Republic of Cyprus

Arnar Guðmundsson – Manager, Invest in Iceland

14:00 - 14:45


Finance Masterclasses

Investing in Lifestyle Assets: What’s the ROI? 

Gaurav Bhushan – Chief Operations Officer, Accor

New Deal: Examining Emerging and Unique Deal Structures

Andreas Ewald – Founder and Managing Partner, Engel & Völkers Hotel Consulting

14:00 - 14:50


Asset Management Masterclasses

Convergence of Accounting Principles & Operations Reporting; Implications/Benefits for Asset Managers

Ralph R. Miller CPA, CA, CBV, CHA, CHAE – President, Inntegrated Hospitality Management

Key Tools to Improve Performance and Boost Asset Value

Matthias Hautli – Manager, Engel & Völkers Hotel Consulting

14:00 - 14:50


Operational Models Masterclass

Risk and Reward: Operating Structures under Scrutiny

Ian Thompson – Partner, Valuation & Advisory, Cushman & Wakefield

14:00 - 14:50

Regional Outlook

Italy Awakes: How the Largest Untapped Real Estate Pool in Europe is Coming to Market

Following the launch of last year's initiative by public, private and governmental agencies to incentivise FDI, we examine the progress made in the last year and present concrete examples and models for investing in Italian real estate. 


James Chappell – Global Business Director, Horwath HTL

In conversation with:

Aldo Melpignano – Managing Director, Borgo Egnazia, Italy

Stefano Nigro – FDI Department Director, Italian Trade Agency (“Invest In Italy” programme)

Giorgio Palmucci – President A.I.C.A. (Italian Hotel Association - Confindustria)

Marco Sangiorgio – General Manager, CDP Investimenti SGR

Carlo De Vito – Chairman, FS Sistemi Urbani

14:15 - 14:50


Hotel Tech Masterclass

AI: De-risking Investments with Hotel Brand DNA AI analytics

Bruno Chauvat – Chief Executive Officer & co-founder, Travelsify

14:00 - 14:50


Adjacent Spaces Masterclasses

Co-Living Masterclass: A Community-Based Real Estate Experience

Co-living, co-working and membership-based concepts are gaining momentum: what can hospitality learn from these models, and what’s in it for real estate investors?

Niels Berl – Director – Germany, The Collective

Björn Munte – The Collective

Resort Masterclass: Revitalising Performance through Refurbishment

Examining the impact of refurbishment on hotel operating performance in a resort context, from landscape enhancements through to creating new and cool restaurant concepts - Based on recent case studies from around the Mediterranean.

Nick Carrier – Associate Vice President, Architecture, WATG

15:00 - 16:00


15:00 - 16:00

Breakout 8: Finance

Negotiating Power: The Essential Tools for Closing the Deal

Once due diligence is done, how to negotiate the best deal? Looking at enterprise value to equity bridge, managing the auction process, best practice and points to avoid.


Christian Mole – Associate Partner, EY

In conversation with:

SYLVIE CHAN – M&A Director, Louvre Hotels Group

Sue-Lin Heng – Managing Director, Eastdil Secured

Gary Jones – Chief Operating Officer, Aprirose Real Estate Investment

Joanne Owen – Partner, Proskauer

15:00 - 16:00

Breakout 9

Seeing the Bigger Picture: How to Maximise Revenue Beyond the Bedroom

How can hotels make money outside of lodging and monetise every square metre of hotel space? How to capture multiple use of hotel space? Can co-working and co-living spaces increase revenue, and what are the design and operational considerations? How to space plan your hotel? 


Roger A. Allen – Group CEO, Resources for Leisure Assets

In conversation with:

Jay Stein – Chief Executive Officer, Dream Hotel Group

Ronit Copeland – Managing Director, Copeland Hospitality

Michael Manz – Founder and Managing Partner, Swiss Hospitality & Partners

Marco Nijhof – Group Director of Hospitality & Guest Experience, Value Retail Management Ltd

15:00 - 16:00

Breakout 10: Operational Models

The Evolution of the Hotel Lease

What is the impact of the rise of leases on the market? Looking at the evolution of leases across varying markets and asset classes.


Marc Nelson – Director Investment Properties UK, CBRE

In conversation with:

Jaime Buxó – Chief Development Officer, Barceló Hotel Group

Adam Konieczny – VP Business Development, Louvre Hotels Group

Sheima Salloum – Director, Eastdil Secured

David Kellett – Senior Director, Hotel Transactions, Invesco Real Estate

Valerie Schuermans – Vice President Business Development, Radisson Hotel Group

15:00 - 16:00

Breakout 11: Regional Outlook

Looking North: How to Unlock the Nordic Markets?

What are the challenges for international brands to enter the Nordic markets (Denmark, Finland, Iceland, Norway, Sweden)? Understanding the economic picture and hospitality market conditions in Nordic markets, the main stakeholders and the opportunities for international brands in a region dominated by local companies.


Christian Kielgast – Partner, Nordic Hotel Consulting

In conversation with:

Martin Edsinger – Senior Vice President, KSL Capital

Jesper Engman – Vice President Business Development, Scandic

Dimitris Manikis – President and Managing Director for Europe, Middle East, Eurasia and Africa (EMEA)

Erik Möller – Director Development – Nordics, Marriott International

15:00 - 16:00

Breakout 12: Tech Hub

Blending Technology and the Customer Experience: How to Make it Work?

How to tie technology to the customer? As well as cutting costs and simplifying processes, technology is removing points of human interaction: how to balance human interaction and convenience? What technologies are essential for customers?


David Samson – Associate Director, Travel, Hospitality and Leisure (THL) Practice, Deloitte

In conversation with:

Maud Bailly – Chief Digital Officer, Accor

Lisa Bovio – Chief Commercial Officer, Yotel

Víctor Fernández – CEO, Room Mate Group

Thomas Page – Partner, Head of Hotels & Leisure, CMS

15:00 - 16:00

Breakout 13: Adjacent Spaces

Stay Just a Little Bit Longer: The Rise of the Serviced Apartment

Previously a niche market, serviced apartments, aparthotels and co-living spaces are establishing themselves as an attractive investment proposition for a wider range of investors. What is the state of the market and what’s in it for investors, owners and operators?


Gesa Rohwedder – Head of Hospitality, ‎Drees & Sommer

In conversation with:

Robert Alley – Chief Operating Officer, Roomzzz Aparthotels

Ana Nekhamkin – Director of Real Estate, Sonder

Matthias Niemeyer – Head of Development CEE, Adina Apartment Hotels

Andrew Reitmaier – Director – Corporate Development | Oakwood

Nadja Werum – Senior Investment Manager Hospitality, Commerzreal

15:00 - 16:00

Breakout 14: F&B

Form & Function: The Key Design Considerations for Hotel F&B Spaces

What are the major design considerations for restaurants and bars in hotels? How to design spaces that enhance the customer experience while increasing the value of the asset?


Heleri Rande – Consulting Editor & F&B Strategist, SUPPER Magazine

In conversation with:

Monika Moser – Managing Director — Europe, Wilson Associates

Tim Mutton – CEO and Founder, Blacksheep

Quentin Vicas – Director of International Development, Ducasse Paris

Gustaf Pilebjer – Director Food and Beverage - Europe, Marriott International

15:00 - 16:00

Breakout 15: Experience Economy

Luxe Good: Why Is Luxury So Attractive?

A flurry of deals have been taking place in the luxury segment, and fashion/retail brands are keen to bring their own take to the luxury hospitality market: what makes five-star hotels so vibrant, and what does luxury mean for today’s consumers?


Katharine Le Quesne – Senior Director, HoCoSo and Head of Integrated Resorts, Glion

In conversation with:

Valeriano Antonioli – Chief Executive Officer, Lungarno Collection

Richard Arnold – Chief Development Officer, Auberge Resorts Collection

Karl Bieberach-Dielman – Chief Development Officer, Rosewood Hotel Group

Caroline Domange-Harding – Head of Development and Marketing, LVMH

Marco Roca – President of Global Development and Chief Development Officer, Caesars Entertainment

16:00 - 16:30

Refreshments in exhibition

16:30 - 17:30


16:30 - 17:30

Breakout 15: Finance

You Can Bank on It! Examining Institutional Interest in the Hotel Sector

As institutional investors are increasingly considering hotel investment, let’s examine what they are looking for when considering a hotel investment: What types of assets? What locations? What models are they favouring? Who’s taking the operating risk?


Karl Badstuber – Managing Director, JLL

In conversation with:

Amal Del Monaco – Head of Sector Specialists, AXA IM - Real Assets

Andreas Löcher – Head of Acquisition & Sales Investment Management Hotels, Union Investment Real Estate

Laia Lahoz – Chief Assets and Development Officer, NH Hotel Group

Elie Younes – Executive Vice President & Chief Development Officer, Radisson Hotel Group

16:30 - 17:30

Breakout 16: Asset Management

Integrating Wellness to Impact the Bottom Line

Understanding wellness as not just an add-on amenity but a concept that impacts profitability and asset value when integrated throughout the whole facility, from design to landscaping, materials used, F&B, staff training and more.


Claire Way – Managing Director, Spa Strategy

In conversation with:

Lorenzo Felici – Managing Director, Artelia Hospitality

Anni Hood – Chief Executive, WELL Intelligence

Fabian S. Modena – Manager Horwath HTL Health and Wellness, Goco Hospitality

Séverine Pétilaire-Bellet – Associate owner, Airelles Collection

16:30 - 17:30

Breakout 17: Operational Models

Managing the Management Contracts: Do We Need to Simplify?

A source of debate between owners and operators, the consensus on management contracts is that they need to be simplified. What is causing the complexity? Are new types of management contracts (e.g. hybrid management agreements; contracts backed up by a lease) really making a difference?

Moderated by:

Alex Campbell – Partner, Fieldfisher

In conversation with:

Rami Badr – Managing Director, Orion Capital Managers

Willemijn Geels – Associate Vice President Development, Continental Europe, IHG

Aaron Greenman – Executive Vice President, Acquisitions & Development – EMEA, Interstate Hotels & Resorts

Elias Hayek – Partner, Head of Global Hospitality and Leisure, Squire Patton Boggs

Paul Pisani – Senior Vice President Hotel Development, Corinthia Hotels

16:30 - 17:30

Breakout 18: Regional Outlook

Asian Investment: View from the East and the Impact on Global Hospitality

Who are the most active investors from the APAC region influencing global hotel investment and what are the push factors from their home markets driving global diversification?  


Bruno Juin – Head of Hotels France, Belgium & Luxemburg, CBRE

In conversation with:

Hartmut Fink – Executive General Manager Hotel Assets, Mulpha Australia Limited

Tommy Lai – Chief Executive Officer, General Hotel Management Ltd

Jonathan Lynch – Of Counsel, DLA Piper

Piyaporn Ann Phanachet – Chief Executive Officer, U City

Abbas A. Rangwala – Head - Mergers & Acquisitions, InterGlobe Enterprises

16:30 - 17:30

Breakout 19: Tech Hub

Access All Areas: Reaching Consumers in the Digital World

How to know your customers and reach them through digital channels? Measuring customer behaviour, capturing their wishes and distribute to them via digital channels, including mobile offerings, social media and payment solutions.


Jorge Schoenenberger – Partner - THS EMEA Leader, Deloitte

In conversation with:

Tess Mattisson – Director of European Marketing, Choice Hotels

Susan Spinney – Vice President, Owner Relations, Lodging Partner Services, Expedia Group

Fernando Vives – Chief Commercial Officer, NH Hotel Group

Philipp S. Ingenillem – Partner, Online-Birds Hotel Marketing Solutions

16:30 - 17:30

Breakout 20: Adjacent Spaces

More for Your Money: A Guide to the Hostel Environment

Hostels, and more particularly branded hostels, have seen a considerable increase in interest from investors, lenders and operators: what makes this asset class so appealing to the investment community? Examining the hostel brands ranging from basic to upscale that are catering more than travelling students… and creating big returns for their investors.


Anna Friedrich – Associate Director, Christie & Co

In conversation with:

Michael Abel – Partner, TPG

Navneet Bali – Chairman, MEININGER Hotels

Pierpaolo Iasci – Head of UK Real Estate Structured Finance, Société Générale

Camil Yazbeck – Partner and Investment Director – Hospitality & Leisure, Patron Capital

16:30 - 17:30

Breakout 21: F&B

Kitchen Confidential: F&B Success Stories

Case study: Launching a hotel based on a gastronomy-focused brand Fauchon Hotel

Jacques-Olivier Chauvin – CEO, Fauchon Hospitality

Case study: Turning around the restaurant product at Ritz Carlton Geneva

Stéphane Bellon – Managing Director, Studionomie

16:30 - 17:30

Placemaking: Lessons of Successful Destination Development

Not all places are created equal, some are literally made up. A thoughtful look at destination case studies where developers are creating mixed use places blending hospitality, retail, residential, entertainment and municipal structures.
Moderated by:

Ian R Douglas – Owner & Managing Director, Phoenix Global; Owner and Joint MD, Kingham Leigh Ltd.

In conversation with

Zisimos Danilatos – Development Director, LAMDA Development S.A.

Gregory Lanter – Chief Development & Construction Officer, Club Med

Jay Rosen – Head of Finance & Investments, The Red Sea Development Company

17:30 - 18:25

Hotel Tech

Experience Innovation: Tech start-up lightning pitches

A series of pitches from hospitality tech start-ups.

17:45 - 18:30

A Special Cocktail Appreciation Reception for First-Timers to IHIF

18:30 - 20:30

Gala Networking Reception - Hosted by IHG

IHG will surprise and spoil IHIF attendees and, as always, deliver the utmost in true InterContinental-style hospitality at our evening Gala Reception.

Hosted by

Questex Hospitality Group

Our Other Events

The Annual Hotel Conference (AHC)

9-10- October 2019
Manchester, UK

Mediterranean Resort & Hotel Real Estate Forum (MR&H)

29-31 October 2019
Athens, Greece

Israel Hotel Investment Summit (IHIS)

Exact dates and location to be confirmed in due course

Asia Pacific Hotel Investment Conference (APHIC)

25-26 April 2019
Bangkok, Thailand