Wednesday 6 March 2019


07:30 - 08:30


Sign up at the registration desk! 
(5K Run meet by the front door; Yoga session in Hugos South, 14th Floor) 

09:00 - 11:00


09:00 - 09:10

Welcome Back

09:10 - 10:05

Alternative Players Interviews

Think Differently: The Companies Innovating in Hospitality

Technology companies and creative thinkers are changing hospitality and creating new concepts. What can the hotel sector learn from these innovators?


Greg Greeley – President of Homes, Airbnb

Interviewed by

Ömer Isvan – President, Servotel


Liam Brown – President & Managing Director Europe, Marriott International

Interviewed by

Alexi H. Khajavi – Managing Director EMEA & Chair of Hospitality + Travel Group, Questex LLC

10:00 - 10:40

CEO Panel

Evolving Hospitality: The Trends Shaping the Future of Hospitality

What initiatives will have the most positive impact on customer satisfaction, on revenues and on the value of a property? Looking at technology, innovative customer experience, sustainability and more.


Philip Ward – CEO Hotels & Hospitality Group EMEA, JLL

In conversation with:

Peter Fankhauser – CEO, Thomas Cook Group

Raúl González – CEO, Barceló

Merilee Karr – Founder and CEO, UnderTheDoormat

Amar Lalvani – CEO & Managing Partner, Standard International

Lindsey Ueberroth – CEO, Preferred Hotels & Resorts

10:40 - 11:10


Partnering for Peak Performance

Drawing from a career in the high-performing world of Formula 1 racing, this talk will look at achieving ambitious targets, building winning teams, creating an agile and innovative culture where the focus on performance is teamed with effective partnerships.

Mark Gallagher – Founder, Performance Insights and Formula One industry analyst

11:10 - 11:30

Refreshments in exhibition

11:15 - 11:30

Introduction to Meditation

Spend 15 minutes learning a mindfulness-based breath meditation.

11:30 - 12:30


11:30 - 12:30

Breakout 22: Finance

Trend Setter: What’s New in the Lending Market

A look at current trends in the lending market: what are major lenders’ strategies, are lenders more risk averse, who are the alternative lenders?


Chris Gow – Head of Debt Advisory, EMEA, JLL

In conversation with:

Laurent Bigot – Industry Banker Hospitality, Natixis

Charlotte Bocquet – Executive Director - Global Lodging Group Credit Agricole CIB

Alex Mackenzie – Principal, Blackstone

Anthony Say – Director - Hotels, Natwest

Michelle Weiss – Head of Hotel Properties, Special Property Finance – Hotel Properties, Aareal Bank

11:30 - 12:30

Breakout 23: Development

Mixing It Up: The Best Development Combination to Maximise a Mixed-Use Opportunity

What are the considerations for developers, investors, operators, architects and designers when working on projects mixing hotels with retail, co-working, residential, student accommodation etc.? What is the best mix to increase revenue per customer/guest, and how do you measure it?

Moderated by:

Richard Candey – Partner, Cushman & Wakefield

In conversation with:

Mark Adams – Senior Property Development Manager, McAleer & Rushe Property

Mark Daliere – Partner - Hotels and Leisure, ‎Dentons

Rob Mangan – Director of Acquisitions & Asset Management, London + Regional

Cristina Paini – CEO and Owner, LHM Hotel Management Company

11:30 - 12:30

Breakout 24: Operational Models

Meet Me in the Middle: Aligning the Ambitions of Developers and Owners

Managing owner/operator alignment is one of the great challenges of the hospitality business. Owners need to know the brand will improve their financial results, not just an attractive loyalty scheme. How do developers pitch to owners with financial data to make them a compelling choice? 

Moderated By:

Daniel C. Peek – Senior Managing Director, HFF

In conversation with:

Sabina Wyss di Corrado – Vice President Acquisitions & Development, PPHE Hotel Group

Claus-Dieter Jandel – Executive Vice President & Chief Development Officer, Deutsche Hospitality

Shafi Syed – Senior Vice President, Hotel Development – EMEA, Caesars Entertainment

María Zarraluqui – Global Development Managing Director, Meliá Hotels International

11:30 - 12:30

Tech Hub

Tech Masterclasses

Short talks introducing the need-to-know points of major tech trends in hospitality.

Mastering Data Analytics for Hotels

Vassilis Syropoulos – Founder and CEO, Juyo Analytics

The People Business: Technology solutions to win the war on attracting, and retaining, top talent?

Connie Rheams – VP of Hospitality, Beekeeper

Enhancing the Guest Experience with Personalized Self-Guided Routes and Local Recommendations

Alfonso Franco – CEO, Arrivedo

11:30 - 12:30

Adjacent Spaces In-the-Round

Deal Me In: Get Involved in the Round Table

Membership-based hotels: understanding the business model and investment opportunity of hotel products where loyalty is much more than a points scheme

Jeff Baillet – Vice President Real Estate Europe, Selina

Tony Kurz – Founder, Brandmark Collective

The New Lifestyle: Examining how the lifestyle landscape is evolving from expensive designer boutique hotels into affordable hotels with individual design

Joseph Fischer – Owner, Vision Lodging & Hospitality

Leon Avigad – Founder, Leopard Hospitality/Brown Hotels

Bram Van Der Hoek – CEO & Partner, EHPC

11:30 - 12:30

DACH In-the-Rounds

DACH: Hospitality Investment in Germany and Neighbouring Markets

Keynote presentation followed by in-the-round discussions

Otto Lindner – Chairman, Lindner Hotels AG

DACH In-the-round 1: Rollercoaster Hospitality – Are you ready for another downtrend?

Wolfgang Gattringer – Managing Director, Solutions dot WG Hospitality Advisory Alliance GmbH

Willy Weiland – Managing Director, Solutions dot WG Hospitality Advisory Alliance GmbH

DACH in the Round 2 :  Entry Strategies for the “Closed Shop” Germany

Michael Lidl – TREUGAST Solutions Group

Alexander Trobitz – Head of Hotel Services, BNP Paribas Real Estate

Dennis Spitra – Director of Business Development, Hotels - STR

12:40 - 13:30


12:40 - 13:30

Breakout 25: Development

Pitch your Brand: Innovation in Hospitality Brands

Hear from the most innovative new brands entering the hospitality market. A series of case studies assessed by an expert panel to be inspired from new concepts.

Hosted by

Michael Widmann – Managing Partner, PKF hotelexperts GmbH

Panel of Judges:

Blanche van Berckel – Managing Director, BvB Hotel Management & Strategic Development

Tina Norden – Partner, Conran and Partners

Sarah Miller – Founder and CEO, Sarah Miller and Partners


  • Schultz Hotels
  • Voco by IHG
  • YotelAir

Sascha Gechter – Schulz Hotels

Will Yell – Head of Voco, EMEAA, IHG

Rohan Thakkar – SVP, Development and Strategy (EMEA), Yotel

12:40 - 13:30

Breakout 26: Operational Models

Fair Game: Pursuing the Franchise Agreement That Keeps Both Parties Happy

Negotiating of a balanced franchise agreement that produces a win-win proposition for franchisee and franchisor.


Dr Mark Abell – Partner, Bird & Bird

In conversation with:

Helena Burstedt – Head of Hotels, Aliseda Inmobiliaria

Max Cergneux – Senior Director of International Investments, Choice Hotels International

Panos Loupasis – VP Development MEA, Wyndham Hotels and Resorts

Mehmet Onkal – Founding & Managing Partner, BDO Hospitality Consulting

12:40 - 13:30

Regional In-the-Round

A Closer Look: Focus on Key Hotel Markets

A Place in the Sun: Is Greece Ready for More Investment? Examining how Greece’s economic recovery is boosting real estate investment, and the unique market conditions for investors, developers and operators

Alex Robinson – Senior Manager, Industry Partners – STR

Grigoris Stergioulis – Chairman and CEO, Enterprise Greece

Is Spain Europe’s Most Attractive Growth Market? Discussing the major players active in the Spanish hospitality market, what destinations are attracting most investment (Cities, coastal, islands?) and overcoming challenges including overtourism.

Sophie Colvin – Senior Business Development Manager, STR

Nicolás Lleixá – Chief Commercial Officer, Sercotel Hotels

Off-Med Southern Europe: Investing in Portugal

What opportunities does Portugal offer for investors interested in leisure hospitality in Southern Europe?  

Ana Mendes Godinho – Secretary of State of Tourism, Portugal

Nele Magi – Senior Account Manager STR

12:40 - 13:30

Breakout 27: Tech Hub

Tech Start-Up Innovation: Partnering to Lead Hospitality Tech

How can hospitality companies benefit from being involved in the tech start-up scene? Discussing partnerships between hospitality companies and the tech start-up scene to further innovation.


Ian Millar – Manager of Inst. of Business Creativity & Senior, Ecole hôtelière de Lausanne

In conversation with:

Carson Booth – Chief Executive Officer, SnapShot

Timo Kettern – Director, IT, EVENT Hotels

Hampus Ljunggren – Head of Strategy, Travel Appeal

Florian Montag – Co-Founder, Hotelhero

Wytze Van den Berg – Managing Director Belgium & The Netherlands, Best Western Hotels & Resorts

13:30 - 15:00

Networking lunch

Hosted by

Questex Hospitality Group

Our Other Events

The Annual Hotel Conference (AHC)

9-10- October 2019
Manchester, UK

Mediterranean Resort & Hotel Real Estate Forum (MR&H)

29-31 October 2019
Athens, Greece

Israel Hotel Investment Summit (IHIS)

Exact dates and location to be confirmed in due course

Asia Pacific Hotel Investment Conference (APHIC)

25-26 April 2019
Bangkok, Thailand